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Animals and Pets

Travelling with pets

When boarding a public transport Ferry with a pet or other animal, please be aware that:

  • The animal must be restrained in a suitable box, basket or other container at all times while on board.
  • The crew may refuse to allow the animal if the service is reaching capacity.
  • Animals that are not clean, appear vicious or likely to annoy, threaten or inconvenience other customers will not be allowed.
  • Animals are not allowed on seats and must not obstruct passageways.
  • You should keep your animal away from other travelling animals to ensure the safety and comfort of other customers and pets
  • Animals should not travel in the enclosed ferry cabin areas, unless the vessel does not have an outdoor area or it is unavailable

Travelling with an assistance animal

Assistance animals with a valid form of accepted accreditation are allowed on all public transport in NSW and don’t need to be restrained in a suitable box, basket or other container.

For information to determine if your animal qualifies as an assistance animal and advice on travelling with an assistance animal on public transport in NSW, please visit the Assistance Animal Permit page.

Passenger Transport (General) Regulation 2017

In accordance with the Passenger Transport (General) Regulation 2017, regulation 53 “Control of animals”, pet animals must not travel on ferries unless they are suitably confined in a box, basket or other container. However, permission to bring pet animals on ferries is still required by the operating crew. This rule does not apply to assistance animals.

In accordance with industry recognition, therapy animals, facility animals and emotional support animals are considered to be companion animals. These animals do not have public access rights and can only travel using the arrangements provided for travelling with pets.

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